Delivery and pickup
Retailers may offer store pickup, local delivery, or assisted delivery depending on the product, location, and order value.
Delivery and jewellery policy
Delivery Information
Delivery timelines, store pickup, purity details, and return support are handled by each verified jeweller with SonaSetu helping customers find the right store.
Purity and hallmark assurance
Customers should verify BIS hallmarking, HUID, purity, weight, making charges, and invoice details before completing a purchase.
Policy confirmation
Ask the jeweller to confirm exchange, return, resizing, and delivery policies before final billing so everything is documented clearly.